Executive Career Coaching: Providing Solutions To Succession Planning Challenges
Organizations today are facing several challenges and talent management is one of the greatest. According to a poll conducted by OI Partners, Inc., the number one challenge facing the HR profession is leadership development and succession planning. Attracting, developing, and retaining quality talent is more costly and has a greater impact on the bottom-line than ever before. Retiring baby-boomers, the expectations of Gen X and Gen Y employees, and the new definition of “long-term” employment add up to a drastic shift in the way organizations are managing their talent.
One effective way to overcome these challenges is to implement a succession planning initiative. This proactive approach to ensuring future leadership talent offers many benefits. Studies have shown that organizations with succession planning programs have a higher retention rate of human capital and a reduction in recruitment and compensation costs.
Succession planning has to be more than matching employees with forecasted vacancies. Consideration must be made for the future direction of the organization as well as the direction of the employees intended career path. This ensures that the employee is engaged in the process, committed to the organization, and has a vested interest in the companys success.
Obstacles to Implementing a Succession Plan
While there are numerous benefits to succession planning, there are also challenges such as limited resources and expertise within the company. Without the assistance of external consultants and coaches, implementing a succession planning initiative can drain an organizations resources. The most effective programs capitalize on the talent available throughout the company during the implementation phase, however, companies often lack the resources needed for ongoing management. In addition, utilizing external resources provides expertise in succession planning and offers an objective perspective.
Coaching as a Resource
Executive Career Coaching can provide assistance with career management and employee development at the individual level. Using individual coaching and assessments, the coach will guide the employees through the selection of the career path within the organization that best matches their interests and abilities. Once a career path has been chosen, the coach will help the employee prepare for their next promotion.
The career coach can administer assessments such as the DISC, PVQ, and the Enneagram to help the employee gain clarity in the areas of motivators, interests, values and strengths. The feedback obtained from the assessments is essential in creating a career management plan. During the coaching engagement, employees will compare this information along with their experience and education to key leadership positions and determine the strongest fit. This process ensures that employees are matched with the correct positions, reducing the possibility of employee disengagement and turnover at the executive level.
In addition to career pathing, an executive career coach will assist in the creation of development plans. The steps outlined in the development plan will be based on the information gathered during a gap analysis. Comparing the employees current level to the experience, skills, and education needed for the next promotion will give the coach and executive a clear picture of where to focus their coaching sessions. Execution of the development plan during the coaching engagement results in promotion readiness.
Benefits of Succession Planning
Identifying and developing strong leaders for future roles is critical to the ongoing success of an organization. Without an effective succession planning program in place, companies will face greater challenges than those incurred during the implementation of a program, including:
Waging the “War on Talent”
Fewer leaders prepared to take on new roles
Obstacles to achieving strategic goals
Attracting and retaining high-potential employees is costly. However, it is not as costly as the turnover of high-potential employees. Studies have shown that superior performers are 50% to 100% more effective than the average performer.
Using these statistics, if an average performer generates $250,000 in new business each year; a superior performer will generate between $375,000 and $500,000 in new business. By developing and promoting the superior performer to a leadership role, they have the potential to increase the productivity of the team. As an example, this leader can increase the revenues of a team generating $2.5M to $5M.
Given the possibility of increased profits, meeting the employees desire for career growth is both a financial and strategic advantage.
Because growth and development are benefits highly sought after in a potential employer, organizations with highly publicized succession planning initiatives and career management programs become “employers of choice”, thereby making it easier to attract top talent and reduce turnover.
Most employers are unaware of how much turnover costs them each year or how to reduce this number. Assuming a fifteen percent turnover rate and turnover costs of twenty-five percent of an employees annual compensation, an organization with one thousand employees and an average compensation of $50,000 will incur $1,875,000 in costs each year. Given that half of all turnover is avoidable, this organization could save $937,500 each year by investing in employee retention strategies.
The Added Benefits of Using Career Coaching as a Resource for Succession Planning Programs
Utilizing a Career Coach in your succession plan initiative allows leaders and Human Resources to focus on effectively managing and evaluating the program. An external career coach provides a confidential environment where the employees are free to discuss the challenges and opportunities they face in their careers and establish plans to overcome them.
One of the greatest benefits the coach offers is preparing the organizations existing talent for future leadership roles. They take the organizations human capital to the next level through the use of assessments, powerful questions, and individual development plans. Promoting from within provides benefits, such as:
Reduced recruitment costs. The need for external recruiting is lessened for executive level position, which reduces headhunter fees (between 25% and 33% of the candidates total compensation) Ex. An executive placed by a headhunter with an annual compensation package of $200,000 would incur fees between $50,000 and $66,666.
Reduction of executive compensation. According to Towers Perrin, external candidates are generally paid 20% to 30% more than internals that are promoted because externals needs a financial reason to make a career change.
Promoting internal candidates offers the employer the benefit of knowing their track record, strengths, and their development needs. External candidates, unless personally known, only reveal as much or as little information as they deem appropriate, leaving the organization to rely on the interview process, assessments, and references to complete the picture.
Thriving succession planning initiatives balance the strategic direction of the organization with the career aspirations of its high potential employees. They also rely on external consultants and coaches to provide expertise, an objective perspective and additional resources.
Executives who engage in coaching during the succession program have a clear direction of where they are going and how they are going to get there. In contrast, executives that are not offered coaching are not as well prepared to map out their career path or develop the skills they need for future promotions. Executive career coaching facilitates the process of creating successful careers and developing future leaders.
Executive Team Building
Effective executive team building is essential if your company is going to achieve its full potential. A team is much more than the sum of its parts and even a group of great minds is not destined for success unless they can really learn to work together toward common goals. Although your desired outcome may be to function like a well-oiled machine, the fact is that people are not machine parts. Personality clashes, egos, differences in opinion, simple misunderstandings, and so on make it necessary and worthwhile to spend some time developing the teamwork aspects of working together, and helping everyone understand their important role within the team structure.
While the rules that govern working together may seem like common sense, and very often are, it is nonetheless too easy for a group of people to fall into patterns of behavior that are not conducive to the common goal. Individuals may feel like they are working at odds against one another, or simply not know how to coordinate their efforts. Communication breaks down, and with it, the companys productivity. Very often the best solution is to bring in someone from the outside, which can provide an objective point of view and help get everyone back on track. This is precisely why there are so many consulting firms today specializing in executive team building, organizational assessments, corporate culture, and the many related issues.
If your team needs a little assistance getting refocused and made more cohesive as a unit, there are many consultative products and services available, and many of them emphasize an atmosphere of fun and creativity. There are lots of entertaining ways to practice the fundamentals of good teamwork, and strengthen your teams abilities to communicate and work together effectively. Conflict management, critical thinking, problem solving, and other items can be covered to address or improve any problem areas your group is encountering, as well as generally revitalize and motivate your team.
Executive team building is one way to make the most of your most valuable resources your people. Reducing staff turnover and job related stress, and improving productivity and job satisfaction are just a small sample of the rewards you will reap by putting the necessary time into building your team. Explore some of the services available in your area, and look forward to having some fun together. Remember, team building is an investment in your future, as well as a method of dealing with problems from the past. A good consultant should have a range of activities and exercises that can be tailored to meet your unique needs, and have you and your team back on the road to new levels of success in no time